Customers in Germany are able to pay for digital services and on-demand hardware upgrades in the Mercedes me Store using a fingerprint sensor in the car. At cooperating gas stations in Germany, customers authorise payment of the fuel bill directly in the vehicle by fingerprint. Native in-car payment enables biometric two-factor authentication with the new digital payment service Mercedes pay+. It is no longer required to enter a password or scan a QR code with your smartphone in order to authenticate a payment directly from the car.
Payment processing directly from the car is an essential aspect for an exclusive and seamless customer experience. The global ePayment platform Mercedes pay enables customers to order and pay for digital extras, hardware and software upgrades directly from their car.
Fingerprint payments from the car will be extended soon to other vehicle-related services and to other European markets.
"Mercedes-Benz becomes a software-driven company that provides a digital, seamless experience to customers. Therefore, our digital services have to be intuitive, convenient and secure. This is why we have established Mercedes pay+ as a modern and secure payment solution. As such, we are creating a completely new, enhanced customer experience. By introducing native e-commerce into the car, we are once again pioneers and at the beginning of a promising development."
CEO at Mercedes-Benz Mobility
The technology behind Mercedes pay+
Mercedes-Benz is the world’s first car manufacturer using Delegated Authentication and Network Token technology by Mastercard and Visa for online payments to enable secure native in-car payment. This technology allows for transaction data to be encrypted using uniquely assigned cryptograms, in turn protecting sensitive payment information.
Cardholders with an eligible* Visa or Mastercard credit or debit card can use native in-car payment by linking their card with their Mercedes me user account and activating Mercedes pay+ in the vehicle via MBUX. The following video shows, how this works:
Binding of Debit and Credit Cards with Mercedes me and MBUX
* Eligibility is subject to the card issuing bank and not with Mercedes-Benz.